2016 Jeep CHEROKEE - POWER TRAIN and POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) Failure Complaint (#b0c518)

2016 Jeep CHEROKEE

  • Date of Incident: Apr-23, 2024
  • Date complaint filed: Apr-23, 2024
  • Failed components: POWER TRAIN and POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

The contact owns a 2016 jeep cherokee. The contact stated that while driving at an undisclosed speed, the 4wd warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with power transfer unit (ptu) failure. The contact was informed that the ptu needed to be replaced. The mechanic stated that the parts to repair the vehicle were on back order and would not be available for approximately 9 months. The vehicle was not repaired. The dealer was notified of the failure however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 92,816.

Vehicle VIN Info

VIN Pattern1C4PJMCS*GW******
Drive Type4WD/4-Wheel Drive/4x4
Gross Vehicle Weight RatingClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
ManufacturerFCA US LLC
MakeJEEP
ModelCherokee
Model Year2016
SeriesKL
TrimLatitude/Longitude/North
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine Displacement (L)3.2
Engine Displacement (CC)3200
Engine Displacement (CI)195.276
Other Engine InfoSales Code : EHK
Primary Fuel TypeGasoline
Brake System TypeHydraulic
Tire Pressure Monitoring System (TPMS)Direct
Front Air Bags1st Row (Driver and Passenger)
Side Air BagAll Rows
Seat BeltsManual
Other Restraint System InfoActive Seat Belt
Plant Company NameToledo North Assembly
Plant CityTOLEDO
Plant StateOHIO
Plant CountryUNITED STATES (USA)
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