2016 Kia Sorento - ENGINE Failure Complaint (#b0c172)

2016 Kia Sorento

  • Date of Incident: Apr-16, 2024
  • Date complaint filed: Apr-18, 2024
  • Failed components: ENGINE

Engine failure. The vehicle is available for inspection. Engine failure while driving put my own and children's lives at risk. The problem has been confirmed by both the dealer and independent service center. No warning lights prior to the problem appearing. Symptoms included rattling sound from engine on start up and acceleration as well as coolant leak from engine. Dealership told us the engine seized due to no lubrication despite vehicle receiving timely service for oil change. Kia is denying all responsibility for a fix.

Vehicle VIN Info

VIN Pattern5XYPKDA5*GG******
Drive Type4WD/4-Wheel Drive/4x4
Gross Vehicle Weight RatingClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
ManufacturerKIA GEORGIA, INC
MakeKIA
ModelSorento
Model Year2016
TrimSX / SX Limited
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ModelDOHC GDI LAMBDA II
Engine Displacement (L)3.3
Engine Displacement (CC)3300
Engine Displacement (CI)201.378
Primary Fuel TypeGasoline
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air Bags1st and 2nd Rows
Seat BeltsManual
Plant Company NameKia Motor Manufacturing, Georgia
Plant StateGEORGIA
Plant CountryUNITED STATES (USA)
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