2023 Kia SPORTAGE - SERVICE BRAKES, HYDRAULIC Failure Complaint (#b0b05e)

2023 Kia SPORTAGE

• Date of Incident: Feb-23, 2024
• Date complaint filed: Mar-26, 2024
• Failed components: SERVICE BRAKES, HYDRAULIC

The contact owns a 2023 kia sportage. The contact stated that the vehicle independently lurched forward while depressing the brake pedal. There was no warning light illuminated. The failure continued intermittently, and the contact stated that while driving 27 mph, the vehicle failed to stop upon depression of the brake pedal. The contact immediately merged into the open right lane to avoid striking another vehicle and shifted the vehicle into park(p). The contact stated that the check brake system message, an orange warning symbol, and the emergency brake light all appeared on the instrument panel. The contact initially parked the vehicle and later had the vehicle towed to the residence. The next day, the contact was able to drive the vehicle to the dealer where the vehicle remained in the dealer possession for two weeks. The contact then received a call from the dealer that the warning lights were no longer illuminated, and the vehicle could be picked up. The manufacturer was notified of the failure and an investigator was assigned to inspect the vehicle. The vehicle was not diagnosed or repaired and remained with the dealer. The failure mileage was approximately 9,000.

Vehicle VIN Info