The contact owns a 2019 kia sportage. The contact stated while driving 45 mph, the electrical and mechanical systems became inoperable. The headlights, signal, and hazard lights became inoperable. The contact pulled over, placed the vehicle in park, and turned the vehicle off. After restarting the vehicle, an abnormal ticking sound was coming from the vehicle. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the radiator needed to be replaced and the tie rod had excessive play. The dealer denied repairing the vehicle due to sludge in the engine. The vehicle was not repaired. The manufacturer was notified, but no assistance was provided. The failure mileage was approximately 75,490.
| VIN Pattern | KNDPMCAC*K7****** |
| Drive Type | 4WD/4-Wheel Drive/4x4 |
| Gross Vehicle Weight Rating | Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg) |
| Manufacturer | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC (HATCI) |
| Make | KIA |
| Model | Sportage |
| Model Year | 2019 |
| Series | LX |
| Trim | QL |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Base Price | 23750 |
| Engine Model | GDI THETA II |
| Engine Configuration | In-Line |
| Engine HP | 181 |
| Engine KW | 134.972 |
| Engine Displacement (L) | 2.4 |
| Engine Displacement (CC) | 2400 |
| Engine Displacement (CI) | 146.457 |
| Primary Fuel Type | Gasoline |
| Wheelbase - Short | 105.1 |
| Electronic Stability Control | Standard |
| Traction Control | Standard |
| Rear Visibility System | Standard |
| Daytime Running Light | Standard |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Keyless Ignition | Standard |
| Auto Reverse System | Standard |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st Row (Driver and Passenger) |
| Curtain Air Bags | 1st and 2nd Rows |
| Seat Belts | Manual |
| Semiautomatic Headlamp Beam Switching | Standard |
| Plant City | GWANG-JU |
| Plant Country | SOUTH KOREA |