2013 Lexus IS - VISIBILITY/WIPER Failure Complaint (#b0ab87)

2013 Lexus IS

  • Date of Incident: Dec-14, 2023
  • Date complaint filed: Mar-19, 2024
  • Failed components: VISIBILITY/WIPER

The dashboard is melting - it is sticky and shiny. The glare it causes on the windshield is horrific. I have a very difficult time seeing when the sun is out. An independent service center has inspected and confirmed it is caused by the melting dashboard. I first noticed it a few months ago. I travel to nashville often, which is a 3. 5 hour drive, and the sight obstruction at interstate driving speeds and traffic is challenging to say the least. I am afraid to drive my car with my granddaughter in with me because it is truly dangerous.

Vehicle VIN Info

VIN PatternJTHBF5C2*D5******
Drive Type4x2
ManufacturerTOYOTA MOTOR CORPORATION
MakeLEXUS
ModelIS
Model Year2013
SeriesGSE20L/GSE21L/GSE25L
Trim250
Body ClassSedan/Saloon
Vehicle TypePASSENGER CAR
Engine Model4GR-FSE
Engine ConfigurationV-Shaped
Engine ManufacturerToyota
Engine HP236
Engine KW175.985
Engine Displacement (L)2.5
Engine Displacement (CC)2499
Engine Displacement (CI)152.559
Primary Fuel TypeGasoline
Front Air Bags1st Row (Driver and Passenger)
Knee Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air BagsAll Rows
Seat BeltsManual
Plant Company NameToyota Motor Corporation
Plant CityTAHARA
Plant StateAICHI
Plant CountryJAPAN
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