2015 Lincoln MKC - STEERING Failure Complaint (#b09746)

2015 Lincoln MKC

  • Date of Incident: Jan-20, 2024
  • Date complaint filed: Feb-20, 2024
  • Failed components: STEERING

The steering assist warning message came on and power steering failed twice in less than a week's time on my 2015 lincoln mkc. It first happened while turning left and later in a parking lot at low speed shortly after i’d started the car. I could have had an accident had someone been behind me. I could not even steer the car into my driveway. Oddly, the problem would go away after turning the car off and restarting a short while later. Nonetheless, it's dangerous. I took it to a lincoln dealer, and the problem did not resurface during a diagnostic test or test drive - and no malfunction codes came up. So, i was asked if i wanted to come back and get it or they keep it a few more days to see if the issue came back. I went to pick it up, and no sooner than i turned it on to leave the lot, it did it again. They kept the car, but it was end of day so there is no word yet. Other owners of mkcs, mkts and mkzs are reporting the same problem, with no real fix. They also took this car to the dealer a year ago to address the current recall issue, but they have yet to fix it, saying they do not have the part and would call me when they do.

Vehicle VIN Info

VIN Pattern5LMCJ2A9*FU******
Drive Type4WD/4-Wheel Drive/4x4
Gross Vehicle Weight RatingClass 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)
ManufacturerFORD MOTOR COMPANY, USA
MakeLINCOLN
ModelMKC
Model Year2015
SeriesLS
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ConfigurationIn-Line
Engine ManufacturerLincoln
Engine HP240
Engine KW178.968
Engine Displacement (CC)2000
Engine Displacement (CI)122.047
Other Engine InfoEcoboost
Primary Fuel TypeGasoline
Brake System TypeHydraulic
Front Air Bags1st Row (Driver and Passenger)
Knee Air BagsDriver Seat Only
Side Air Bag1st and 2nd Rows
Seat BeltsManual
Plant CityLOUISVILLE
Plant StateKENTUCKY
Plant CountryUNITED STATES (USA)
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