Component: faulty exhaust valves caused the vehicle engine to misfire while driving at high speed (80mph) and required cylinder head replacement. Available for inspection. I was driving through a heavy rainstorm at night on i [xxx] toward roanoke on [xxx]. While i was driving at speeds between 80-84 mph during a work trip from texas to virginia, the vehicle suddenly started shaking vigorously and i was unable to accelerate over 50mph. No alerts came on my system dash nor the mercedesme app on my phone, however, i did notice the ‘check engine’ light suddenly came on. It was very shaky but i was able to continue driving at the slower speed and with the vehicle heavily shaking. The problem was inspected and repaired under warranty by mercedes-benz service in alexandria, va. Had the 2021 vehicle been out of warranty, the repair would have cost around $10,000 according to mercedes-benz service. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)
| VIN Pattern | 4JGFB4JB*MA****** |
| Gross Vehicle Weight Rating | Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) |
| Manufacturer | MERCEDES-BENZ OF NORTH AMERICA, INC. |
| Make | MERCEDES-BENZ |
| Model | GLE-Class |
| Model Year | 2021 |
| Series | GLE350 |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Model | M264 |
| Engine Configuration | In-Line |
| Engine Manufacturer | Mercedes-Benz AG |
| Engine Displacement (CC) | 2000 |
| Engine Displacement (CI) | 122.047 |
| Other Engine Info | L-9 / Direct Fuel Injection (DFI) |
| Primary Fuel Type | Gasoline |
| Transmission Style | Automatic |
| Wheelbase - Short | 117.9 |
| Electronic Stability Control | Standard |
| Traction Control | Standard |
| Blind Spot Monitoring System | Standard |
| Lane Departure Warning | Optional |
| Lane Keep System | Optional |
| Forward Collision Warning | Standard |
| Advanced Automatic Collision Notification | Standard |
| Rear Visibility System | Standard |
| Daytime Running Light | Standard |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Keyless Ignition | Standard |
| Auto Reverse System | Standard |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st and 2nd Rows |
| Seat Belts | Manual |
| Seat Belt Pretensioner | Yes |
| Other Restraint System Info | Type 2 seat belts for all occupants. Seat belts on all outboard designated seating positions are equipped with load limiters and pretensioners. |
| Lower Beam Headlamp Light Source | LED |
| Semiautomatic Headlamp Beam Switching | Standard |
| Plant City | VANCE |
| Plant State | ALABAMA |
| Plant Country | UNITED STATES (USA) |