2017 Mercedes-Benz GLE350 - ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, and UNKNOWN OR OTHER Failure Complaint (#b0c478)

2017 Mercedes-Benz GLE350

  • Date of Incident: Apr-05, 2024
  • Date complaint filed: Apr-23, 2024
  • Failed components: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, and UNKNOWN OR OTHER

Rear trunk lid seal leaking water in rear cargo compartment caused damage to fuel pump. I was driving on a main busy road when without warning the car shut off. The traffic light was about to change so the person behind me was slowing down luckily. There was no warning light, indicator or sound the car just stopped. It stopped in the middle of the road impeding traffic as it stopped near a 4- way intersection at a busy time of day. The car was towed to dealer after extensive examination it was found to be a leak in rear trunk seal. There was no visible damage to seal or water damage in cargo area. I was told this is problem know to mercedes as they have issued a bulletin on how to repair it. This has been happening for years without a resolution to this problem. I was told in my case it had been leaking over an extended amount of time and there was know way to discover it until the damage is done. I find that hard to believe that mercedes would not recall this and find a remedy before it results in a serious accident or death. A car stopping on busy road or highway with a fast speed of traffic following is a tragedy waiting to happen. I had no warning of the potential danger i was in until it happened. The damage it causes is around $1,600 for a rubber piece that gets loose and allows water to damage the fuel pump. And because that piece is not covered under extended warranty the burden is put on the owner which it unfair to say the least.

Vehicle VIN Info

VIN Pattern4JGDA5HB*HA******
Gross Vehicle Weight RatingClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
ManufacturerMERCEDES-BENZ OF NORTH AMERICA, INC.
MakeMERCEDES-BENZ
ModelGLE-Class
Model Year2017
SeriesGLE350
TrimBase 4-M
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ModelM276
Engine ConfigurationV-Shaped
Engine ManufacturerDaimler
Engine HP302
Engine KW225.201
Engine Displacement (L)3.5
Engine Displacement (CC)3500
Engine Displacement (CI)213.583
Other Engine InfoL-7, DFI
Primary Fuel TypeGasoline
Transmission StyleAutomatic
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemOptional
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st and 2nd Rows
Seat BeltsManual
Seat Belt PretensionerYes
Other Restraint System InfoType 2 seat belts for all occupants. Seat belts on all outboard designated seating positions are equipped with load limiters and pretensioners.
Plant CityVANCE
Plant CountryUNITED STATES (USA)
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