The contact owns a 2017 mercedes-benz metris. The contact received notification of nhtsa campaign number: 22v482000 (tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, he noticed all 4 tires were cracked. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was determined that the tires needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. Vin tool confirms parts not available.
The contact owns a 2018 mercedes-benz metris. The contact received notification of nhtsa campaign number: 22v482000 (tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2017 mercedes-benz metris. The contact received notification of nhtsa campaign number: 22v482000 (tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
My vehicle has a manufacturing defect that has been causing excessive tire wear and alignment issues. New tires are needed every 7k miles and the wheels will not stay in alignment. This has been reported by many other owners. I have put together the following website to detail the problem and link to reports of the same: [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)
The contact owns a 2018 mercedes-benz metris. The contact received notification of nhtsa campaign number: 22v482000 (tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
A safety recall #22v482 was issued on this vehicle on 9/9/2022. It's now been nearly 18 months and the manufacturer has yet to issue a remedy or mark the recall "open" so we can get it addressed. The is effecting both the safety of operation, causing confusion over load ratings, and possibly effecting resell as this information is public. Please get this recall enforced.
Power steering malfunction caused by computer glitch when we had a bump. Seenhtsa recall #17v-595 for earlier manufactured metris. Yes- available for inspection. Yes, loss of power steering endangered us an anything in our path as we attempted to steer the van without powered steering i don’t know if it can be confirmed by a independent service center, but there is a history of this with other owners and i assumed it can. It has been inspected by a merecedes service center, see the enclosed repair estimate. No warning ,a bell dinged a red service message came on when we hit the bump.
The contact owns a 2017 mercedes-benz mmca2g. The contact stated while driving at an undisclosed speed, the tire warning light illuminated. The vehicle was taken to the dealer to inquire of a remedy and they confirmed no remedy was available. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 22v482000 (tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000. Vin tools confirm parts not available.
The contact owns a 2016 mercedes-benz metris. The contact received notification of nhtsa campaign number: 22v482000 (tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Vin tool confirms parts not available.
I am the owner of 2018 mercedes benz matrix. The car was purchased in order to use it for business on renting platform. It does have recall which is not active and in review for more than a year. Because of it im not able to use the car, all renting platforms are blocking the car because it is open recall. Mercedes doesn't have remedy obviously, and just have it pending. Im loosing all business/ money because of this recall. The car is just standing parked, as i understand it is unsafe to drive for me and for other people.