2013 Mercedes-Benz SL550 - POWER TRAIN Failure Complaint (#b0bce4)

2013 Mercedes-Benz SL550

  • Date of Incident: Apr-02, 2024
  • Date complaint filed: Apr-12, 2024
  • Failed components: POWER TRAIN

Started the vehicle and used the gear selector to shift to drive. Car did not go into gear. Towed to dealer. Dealer found faulty “ism module. ” apparently a very common issue with these cars. So common that the part is in an “indefinite back order. ” the replacement part is also revised because mercedes knows there was a manufacturer defect with the existing part. I am being charged more than $1600 on a part that the manufacturer has already acknowledged was faulty and created a replacement for it.

Vehicle VIN Info

VIN PatternWDDJK7DA*DF******
ManufacturerMERCEDES-BENZ CARS
MakeMERCEDES-BENZ
ModelSL-Class
Model Year2013
SeriesSL550
Body ClassConvertible/Cabriolet
Vehicle TypePASSENGER CAR
Engine ConfigurationV-Shaped
Engine Displacement (L)4.7
Engine Displacement (CC)4700
Engine Displacement (CI)286.812
Primary Fuel TypeGasoline
Tire Pressure Monitoring System (TPMS)Direct
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Seat BeltsManual
Seat Belt PretensionerYes
Other Restraint System InfoType 2 seat belts with load limiters and pretensioners for driver and front passenger.
Plant CityBREMEN
Plant CountryGERMANY
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