2020 Nissan Murano - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Failure Complaint (#af8dda)

2020 Nissan Murano

  • Date of Incident: Jan-28, 2023
  • Date complaint filed: Feb-02, 2023
  • Failed components: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While driving down interstate the car's automatic collision breaking system activated and brought the car to an immediate stop. While breaking the information screen in the steering wheel area flashed red with an explanation point symbol but as soon as the breaking was done it went away and no other lights appeared on the dash indicating an issue. There was nothing that should have triggered the automatic collision braking system to have engaged. Had someone been directly behind me this could have easily caused an accident by them slamming into the back of my car as nothing would have caused them to expect sudden breaking by me. The unexpected sudden breaking happened twice within a 10 minute window while driving on interstate. I have driven it minimally since so i could have it looked at by the dealer to review the issue as it is under warranty and i felt it unsafe to drive. The car has been inspected by a nissan dealer and they are unable to reproduce the issue and are not taking any repair action at this time.

Vehicle VIN Info

VIN Pattern5N1AZ2CS*LN******
Drive Type4WD/4-Wheel Drive/4x4
Gross Vehicle Weight RatingClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
ManufacturerNISSAN NORTH AMERICA, INC.
MakeNISSAN
ModelMurano
Model Year2020
SeriesCrossover
TrimGrade SL
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine Displacement (L)3.5
Engine Displacement (CC)3500
Engine Displacement (CI)213.583
Primary Fuel TypeGasoline
Wheelbase - Short111.20
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemOptional
Lane Departure WarningStandard
Lane Keep SystemStandard
Forward Collision WarningStandard
Advanced Automatic Collision NotificationNot Available
Rear Visibility SystemStandard
Rear Cross Traffic AlertStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Knee Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air Bags1st and 2nd and 3rd Rows
Seat BeltsManual
Other Restraint System Info3-Point Manual Belts, 2nd row outboard 3-Point Manual Belts, 2nd row center 3-Point Manual Belts, 3rd row outboard 3-Point Manual Belts
Lower Beam Headlamp Light SourceLED
Semiautomatic Headlamp Beam SwitchingStandard
Plant Company NameNissan North America Inc.
Plant CityCANTON
Plant StateMISSISSIPPI
Plant CountryUNITED STATES (USA)
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