2017 Ram 1500 - STEERING Failure Complaint (#b0bf05)

2017 Ram 1500

  • Date of Incident: Apr-15, 2024
  • Date complaint filed: Apr-16, 2024
  • Failed components: STEERING

Was driving stopped at stop sign. Went to turn left and message popped up stating " service power steering" truck lost power steering had to break and reverse due to almost hitting pole and not being able to turn left. Put truck in park. Turned truck off turned truck back on and power steering message still was there. No prior warnings prior to driving truck. No other issues prior to power steering failure. My safety was at risk where i could of crashed vehicle into pole. My husband called dealer and is awaiting a call back. As of 4/16 no call back yet. Vehicle is sitting in driveway now due to not being able to drive safely with it with power steering loss.

Vehicle VIN Info

VIN Pattern1C6RR7FT*HS******
Drive Type4WD/4-Wheel Drive/4x4
Gross Vehicle Weight RatingClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
ManufacturerFCA US LLC
MakeRAM
Model1500
Model Year2017
SeriesDS (Single Rear Wheels)
TrimST
Body Cab TypeExtra/Super/Quad/Double/King/Extended
Body ClassPickup
Vehicle TypeTRUCK
Engine ConfigurationV-Shaped
Engine ManufacturerFCA
Engine HP395
Engine KW294.552
Engine Displacement (L)5.7
Engine Displacement (CC)5700
Engine Displacement (CI)347.835
Primary Fuel TypeGasoline
Brake System TypeHydraulic
Electronic Stability ControlStandard
Traction ControlStandard
Rear Visibility SystemOptional
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Side Air BagAll Rows
Seat BeltsManual
Other Restraint System InfoActive Seat Belt
Plant Company NameWarren Truck Assembly
Plant CityWARREN
Plant StateMICHIGAN
Plant CountryUNITED STATES (USA)
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