2018 Ram 2500 - SERVICE BRAKES Failure Complaint (#b0b14d)

2018 Ram 2500

  • Date of Incident: Nov-01, 2023
  • Date complaint filed: Mar-27, 2024
  • Failed components: SERVICE BRAKES

Our antisocial brake modele has been out since november 2023. The light keeps coming on. We had it checked with a diagnostic check twice and it was confirmed. The dealer cannot get the part and we have tried to escalate the problem through chrysler, they refuse to do so. The mechanics can not tell us it is safe to drive so we are barely driving the truck. We are afraid we won't have brakes and if we are in an accident, it wouldn't be covered. They can't get the part and told us that they had more than 4,000 on backorder from our dealership. This is not covered and we have to pay over 450. 00 just for the part and they can't even get it in.

Vehicle VIN Info

VIN Pattern3C6UR5ML*JG******
Drive Type4WD/4-Wheel Drive/4x4
Gross Vehicle Weight RatingClass 2H: 9,001 - 10,000 lb (4,082 - 4,536 kg)
ManufacturerCHRYSLER DE MEXICO TOLUCA
MakeRAM
Model2500
Model Year2018
SeriesSLT
TrimDJ (Single Rear Wheels)
Body Cab TypeExtra/Super/Quad/Double/King/Extended
Body ClassPickup
Vehicle TypeTRUCK
Engine ConfigurationIn-Line
Engine ManufacturerCummins Inc.
Engine HP370
Engine KW275.909
Engine Displacement (L)6.7
Engine Displacement (CC)6700
Engine Displacement (CI)408.859
Primary Fuel TypeDiesel
Transmission StyleAutomatic
Brake System TypeHydraulic
Electronic Stability ControlStandard
Traction ControlStandard
Rear Visibility SystemStandard
Keyless IgnitionOptional
Front Air Bags1st Row (Driver and Passenger)
Side Air BagAll Rows
Seat BeltsManual
Other Restraint System InfoActive Seat Belt
Plant Company NameSaltillo Truck Assembly
Plant CitySALTILLO
Plant StateCOAHUILA
Plant CountryMEXICO
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