The contact owns a 2018 ram 2500. The contact stated that prior to owning the vehicle, the vehicle was serviced under nhtsa campaign number: 19v021000 (steering). The remedy for the recall called for the dealer to check the steering linkage jam nut tightness, replacing the drag link assembly, or welding the nut to the adjuster sleeve. The contact recently took the vehicle to an independent mechanic for a wheel alignment and was informed that the alignment could not be performed due to the welding of the drag link. The contact was informed that the drag link would have to be cut to perform the wheel alignment. The vehicle was then taken to a dealer where it was recommended that the drag link be replaced; however, the manufacturer refused to cover the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 108,000.
| VIN Pattern | 3C6UR5DL*JG****** |
| Drive Type | 4WD/4-Wheel Drive/4x4 |
| Gross Vehicle Weight Rating | Class 2H: 9,001 - 10,000 lb (4,082 - 4,536 kg) |
| Manufacturer | CHRYSLER DE MEXICO TOLUCA |
| Make | RAM |
| Model | 2500 |
| Model Year | 2018 |
| Series | SLT |
| Trim | DJ (Single Rear Wheels) |
| Body Cab Type | Crew/Super Crew/Crew Max |
| Body Class | Pickup |
| Vehicle Type | TRUCK |
| Engine Configuration | In-Line |
| Engine Manufacturer | Cummins Inc. |
| Engine HP | 370 |
| Engine KW | 275.909 |
| Engine Displacement (L) | 6.7 |
| Engine Displacement (CC) | 6700 |
| Engine Displacement (CI) | 408.859 |
| Primary Fuel Type | Diesel |
| Transmission Style | Automatic |
| Brake System Type | Hydraulic |
| Electronic Stability Control | Standard |
| Traction Control | Standard |
| Rear Visibility System | Standard |
| Keyless Ignition | Optional |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | All Rows |
| Seat Belts | Manual |
| Other Restraint System Info | Active Seat Belt |
| Plant Company Name | Saltillo Truck Assembly |
| Plant City | SALTILLO |
| Plant State | COAHUILA |
| Plant Country | MEXICO |