2017 Ram 3500 - SERVICE BRAKES Failure Complaint (#b0cee2)

2017 Ram 3500

  • Date of Incident: May-03, 2024
  • Date complaint filed: May-06, 2024
  • Failed components: SERVICE BRAKES

My truck has 22,780 miles on it. This truck is currently in the shop having the fifth abs module, abs control and abs hydraulic unit. The first time that this occurred was on 11/26/2018, 6,199 miles. I had owned the truck 16 months at this time. The second time was on 7/6/2020, 11,982 miles (they called it an axel actuator this time, but it was the same error message on the dash panel as before). The third time was on 12/14/2020, 14,930 miles. The dealer waved the deductible charges, this time, since the truck was just out of the regular warranty and this was an ongoing problem. The fourth time was on 1/19/2024, 21,348 miles. Again, having to use extended warranty and pay the deductible. It's currently in the shop being repaired for the fifth time for the same problem, 5/6/2024, 22,780 miles, not even 4 months and less than 1,500 miles since the previous repair. The dealer also said that the brake pedal sensor is bad this time in addition to all of the abs parts. Once again, having to use extended warranty and pay the deductible. If i count the original abs equipment, this will make the sixth abs equipment that has been on my truck. This is a major safety issue due to the fact that i pull a 15,000 lb. Fifth wheel rv and often times i have to come down mountains after it has failed. The dealer has said that this an ongoing problem with the ram 3500 & 2500 trucks. I have never had any vehicle in my entire life that has had an abs problem, let alone this many times. Something needs to be done to correct this problem before someone is killed!

Vehicle VIN Info

VIN Pattern3C63RRJL*HG******
Drive Type4WD/4-Wheel Drive/4x4
Gross Vehicle Weight RatingClass 3: 10,001 - 14,000 lb (4,536 - 6,350 kg)
ManufacturerCHRYSLER DE MEXICO TOLUCA
MakeRAM
Model3500
Model Year2017
SeriesD2 (Dual Rear Wheels)
TrimLaramie Mega Cab
Body Cab TypeCrew/Super Crew/Crew Max
Body ClassPickup
Vehicle TypeTRUCK
Engine ConfigurationIn-Line
Engine ManufacturerCummins Inc.
Engine HP385
Engine KW287.095
Engine Displacement (L)6.7
Engine Displacement (CC)6700
Engine Displacement (CI)408.859
Primary Fuel TypeDiesel
Brake System TypeHydraulic
Electronic Stability ControlStandard
Traction ControlStandard
Rear Visibility SystemStandard
Keyless IgnitionOptional
Auto Reverse SystemStandard
Seat BeltsManual
Other Restraint System InfoActive Seat Belt
Plant Company NameSaltillo Truck Assembly
Plant CitySALTILLO
Plant StateCOAHUILA
Plant CountryMEXICO
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