2018 Ram PROMASTER CITY - ENGINE AND ENGINE COOLING Failure Complaint (#b0c0a0)

2018 Ram PROMASTER CITY

  • Date of Incident: Aug-01, 2021
  • Date complaint filed: Apr-17, 2024
  • Failed components: ENGINE AND ENGINE COOLING

The contact owns a 2018 ram promaster city. The contact stated while driving 35 mph, the temperature gauge indicated that the engine was hot. The contact added coolant to the engine; however, the coolant was gone in less than two weeks. The contact then stated that while driving at various speeds, an abnormal knocking noise was coming from the engine. The contact stated that the vehicle stalled without warning. The vehicle was taken to a dealer and the contact was informed that the vin was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

Vehicle VIN Info

VIN PatternZFBERFAB*J6******
Drive TypeFWD/Front-Wheel Drive
Gross Vehicle Weight RatingClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
ManufacturerFCA ITALY S.P.A.
MakeRAM
ModelPromaster City
Model Year2018
TrimST
Body ClassVan
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Base Price23995
Engine HP180
Engine KW134.226
Engine Displacement (L)2.4
Engine Displacement (CC)2400
Engine Displacement (CI)146.457
Primary Fuel TypeGasoline
Transmission StyleAutomatic
Wheelbase - Short122.4
Brake System TypeHydraulic
Electronic Stability ControlStandard
Rear Visibility SystemStandard
Daytime Running LightOptional
Tire Pressure Monitoring System (TPMS)Direct
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Seat BeltsManual
Seat Belt PretensionerYes
Other Restraint System InfoActive Seatbelts.
Plant CityBURSA
Plant CountryTURKEY
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