The contact owns a 2020 subaru ascent. The contact stated while driving 30 mph, the transmission was slipping, and there was a loud sound coming from the vehicle. The contact stated that the vehicle lost motive power while accelerating. The contact was unsure if any warning lights were illuminated. The contact pulled over and left the vehicle for several hours. Upon return to the vehicle, the contact stated that the vehicle drove normally. The vehicle was taken to the dealer and an unknown module was reprogrammed; however, the failure recurred several times. The vehicle was taken back to the dealer and a diagnostic test was performed; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that if the failure could not be duplicated the vehicle could not be repaired. The approximate failure mileage was 25,000.
| VIN Pattern | 4S4WMAMD*L3****** |
| Drive Type | AWD/All-Wheel Drive |
| Gross Vehicle Weight Rating | Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg) |
| Manufacturer | SUBARU OF AMERICA, INC |
| Make | SUBARU |
| Model | Ascent |
| Model Year | 2020 |
| Trim | Limited 7+ES+KA |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine HP | 260 |
| Engine KW | 193.882 |
| Engine Displacement (L) | 2.4 |
| Engine Displacement (CC) | 2400 |
| Engine Displacement (CI) | 146.457 |
| Primary Fuel Type | Gasoline |
| Transmission Style | Continuously Variable Transmission (CVT) |
| Electronic Stability Control | Standard |
| Traction Control | Standard |
| Blind Spot Monitoring System | Standard |
| Rear Visibility System | Standard |
| Rear Cross Traffic Alert | Standard |
| Daytime Running Light | Standard |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Keyless Ignition | Standard |
| Auto Reverse System | Standard |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Knee Air Bags | Driver Seat Only |
| Side Air Bag | 1st Row (Driver and Passenger) |
| Curtain Air Bags | 1st and 2nd and 3rd Rows |
| Seat Belts | Manual |
| Other Restraint System Info | Front seat-mounted side air bag on seat backs |
| Lower Beam Headlamp Light Source | LED |
| Plant Company Name | SIA |
| Plant City | LAFAYETTE |
| Plant State | INDIANA |
| Plant Country | UNITED STATES (USA) |