2022 Subaru Outback - SUSPENSION Failure Complaint (#b0bfee)

2022 Subaru Outback

  • Date of Incident: Feb-03, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: SUSPENSION

On 03Feb24, immediately following a 4-wheel alignment of my 2022 Subaru Outback Limited, my vehicle’s suspension feels unstable over patched potholes or rough/broken pavement. I can best describe the condition as similar to the movements felt while hydroplaning but it does it on dry road. It jerks side to side; 3 or 4 times; in rapid succession; just enough to command the driver’s full attention. The condition happens periodically at highway speeds. I’m afraid my vehicle might lose grip and crash. I have brought my vehicle in twice to my local Subaru dealership for inspection. The mechanics have been able to witness the condition. A few measures were taken to remedy the condition including, vehicle re-alignment, installation of one shock absorber on the rear suspension to no avail. The mechanic report, issued 10Apr24, states the condition may be due to the brand new tires installed on 19Feb24. However, this assessment is inconclusive and requires expensive trail and error tied to buying a new set of tires. The condition started on the OEM tires and still occurs with the new set of tires. The condition began 03Feb24, immediately following it’s first ever 4-wheel alignment at the dealership. I have been trying to get this fixed since then. The condition persists as of the date of this writing. On 16Apr24, I submitted a formal complaint through Subaru of America web form.

Vehicle VIN Info

VIN Pattern4S4BTAMC*N3******
Drive TypeAWD/All-Wheel Drive
Gross Vehicle Weight RatingClass 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)
ManufacturerSUBARU OF AMERICA, INC
MakeSUBARU
ModelOutback
Model Year2022
TrimLimited
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ModelNA, U5
Engine HP182
Engine KW135.717
Engine Displacement (L)2.5
Engine Displacement (CC)2500
Engine Displacement (CI)152.559
Primary Fuel TypeGasoline
Transmission StyleContinuously Variable Transmission (CVT)
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Knee Air BagsDriver Seat Only
Side Air Bag1st Row (Driver and Passenger)
Curtain Air Bags1st and 2nd Rows
Seat BeltsManual
Other Restraint System InfoFront seat-mounted side air bag on seat backs / Front passenger seat cushion air bag / 1st and 2nd row roof-mounted side curtain air bags
Lower Beam Headlamp Light SourceLED
Plant Company NameSIA
Plant CityLAFAYETTE
Plant StateINDIANA
Plant CountryUNITED STATES (USA)
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