My complaint is the Outback head unit. This unit has a delaminated surface on the inside of the Outback touch screen. This was explained to me by the service manager, at the local Subaru dealer. The screen looks to have little bubbles inside the touch screen covering 45% of screen. During the daytime the sunlight shining on the screen and the bubbles, blocks the feed from the backup camera when the car is shifted in reverse. The head unit will also bounce the various apps in the unit, in a totally random pattern. From the radio (FM to Am to Sirius), then to the CD player, to car play and the blue tooth app. The head unit has added the navigation into the mix in the last week. The only way to negate this mess is to turn the head unit off while operating the vehicle. After talking with Subaru customer service and the Subaru dealer, my cost to replacement would be $345.90 and Subaru would cover the rest. This was discussed on March 5th. I have tried to get any updates for replacing the head unit and no one from the dealer or Subaru customer service have returned calls or text messages.
| VIN Pattern | 4S4BSANC*K3****** |
| Drive Type | 4WD/4-Wheel Drive/4x4 |
| Gross Vehicle Weight Rating | Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg) |
| Manufacturer | SUBARU OF AMERICA, INC |
| Make | SUBARU |
| Model | Outback |
| Model Year | 2019 |
| Trim | Limited+M/R+ES+NAVI |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Model | NA U5 |
| Engine HP | 175 |
| Engine KW | 130.497 |
| Engine Displacement (L) | 2.5 |
| Engine Displacement (CC) | 2500 |
| Engine Displacement (CI) | 152.559 |
| Primary Fuel Type | Gasoline |
| Transmission Style | Continuously Variable Transmission (CVT) |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st Row (Driver and Passenger) |
| Curtain Air Bags | 1st and 2nd Rows |
| Seat Belts | Manual |
| Plant Company Name | SIA |
| Plant City | LAFAYETTE |
| Plant State | INDIANA |
| Plant Country | UNITED STATES (USA) |