The contact owns a 2018 Subaru Outback. The contact stated that upon entering the vehicle, she observed that the front windshield had a crack from the bottom leading upwards. The contact stated that the windshield had been replaced the week before. The vehicle was taken to the dealer, who determined that the windshield needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 44,000.
| VIN Pattern | 4S4BSENC*J3****** |
| Drive Type | 4WD/4-Wheel Drive/4x4 |
| Gross Vehicle Weight Rating | Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg) |
| Manufacturer | SUBARU OF AMERICA, INC |
| Make | SUBARU |
| Model | Outback |
| Model Year | 2018 |
| Trim | Limited+M/R+ES+NAVI |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Model | U4 |
| Engine HP | 256 |
| Engine KW | 190.899 |
| Engine Displacement (L) | 3.6 |
| Engine Displacement (CC) | 3600 |
| Engine Displacement (CI) | 219.685 |
| Other Engine Info | Naturally aspirated |
| Primary Fuel Type | Gasoline |
| Transmission Style | Continuously Variable Transmission (CVT) |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st Row (Driver and Passenger) |
| Curtain Air Bags | 1st and 2nd Rows |
| Seat Belts | Manual |
| Plant Company Name | SIA |
| Plant City | LAFAYETTE |
| Plant State | INDIANA |
| Plant Country | UNITED STATES (USA) |