2020 Subaru Outback - VISIBILITY/WIPER Failure Complaint (#b0c42f)

2020 Subaru Outback

  • Date of Incident: Apr-21, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: VISIBILITY/WIPER

Have had to replace front windshield 4 times in less than two (2) years due to windshield being cracked by small debris from other vehicles passing by. These have been very minor rocks that have hit the windshield with three of the times it occurred at less than 40 mph. One occurred when i was driving in a residential area at 20 mph. One event occurred spontaneously overnight with the car sitting inside an enclosed garage. Took a picture of the latest event. Concerned that if the window cracks that easy, what would happen if i am in an accident. Subaru is aware of the problem. Windshields have not been inspected by others. No warning lamps, messages, et cetera are related to these events. Review of web comments reveal that it is not an isolated event. Seems to be a design issue and how their eyesight system affects the windshield design.

Vehicle VIN Info

VIN Pattern4S4BTALC*L3******
Drive Type4WD/4-Wheel Drive/4x4
Gross Vehicle Weight RatingClass 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)
ManufacturerSUBARU OF AMERICA, INC
MakeSUBARU
ModelOutback
Model Year2020
TrimLimited
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ModelU5
Engine HP182
Engine KW135.717
Engine Displacement (L)2.5
Engine Displacement (CC)2500
Engine Displacement (CI)152.559
Other Engine InfoNaturally Aspirated
Primary Fuel TypeGasoline
Transmission StyleContinuously Variable Transmission (CVT)
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Rear Visibility SystemStandard
Rear Cross Traffic AlertStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air Bags1st and 2nd Rows
Seat BeltsManual
Lower Beam Headlamp Light SourceLED
Plant Company NameSIA
Plant CityLAFAYETTE
Plant StateINDIANA
Plant CountryUNITED STATES (USA)
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