2024 Tesla MODEL Y - ELECTRICAL SYSTEM and POWER TRAIN Failure Complaint (#b0be88)

2024 Tesla MODEL Y

  • Date of Incident: Apr-15, 2024
  • Date complaint filed: Apr-15, 2024
  • Failed components: ELECTRICAL SYSTEM and POWER TRAIN

The battery coolant started leaking when we connected the car to a supercharger. After charging a low coolant warning came up on the screen, but the message read “ok to drive”. Started driving home when more alerts came up “power reduced” and “speed limited to 68 mph” but still showed “ok to drive”. About 30 miles later the screen abruptly shut down on the freeway. Was able to pull over to a stop on the shoulder and call a tow truck. Screen never came back up even after attempting to restart, car is now at the service center. There is a pump that has continued running for over 2 days without stopping. The interior lights turn on and off every 30 seconds. There has been no damage from road debris or anything else to this car. The vehicle only had ~350 miles on it, and we only had it for 3 days before it malfunctioned. The screen displays vital information such as speed, turn indicators, and so on. Without the screen being on it is not possible to safely operate the vehicle.

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