2023 Volkswagen ATLAS - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL and FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Failure Complaint (#b0c832)

2023 Volkswagen ATLAS

  • Date of Incident: Apr-18, 2024
  • Date complaint filed: Apr-27, 2024
  • Failed components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL and FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Driving down 4 lane state highway adaptive cruise on. Car in front of us pulled into left turn lane, was no longer in front of us. Dash lit up emergency notification and slammed us on breaks. Reported to vw told “likely a sensor issue tech just not there yet”. Happened again on state hwy. Traveling at 65 mph. No cars on hwy with us emergent message on dash and slammed on breaks. Recently happened when pulling off from stop light through 4 lanes of traffic. I was first car going between 5-8 mph. Dash lit up with emergency notification. Immediately braked and engine turned off. Car had already been taken into dealer for other electrical issues with infotainment and consistently told nothing wrong. Last time taken in for infotainment reported the braking issue. That is when they made statement about sensors. This could cause terrible car accident especially traveling at high speed or stopping in intersection where could be hit from behind or hit by oncoming traffic. Taken to vw multiple times. No problems ever identified. Only changes infotainment system after i brought video evidence of what was happening. Cannot provide them with evidence of this occurrence. Last time take. In had no loaner available car was not left and evaluated bc of disagreement with service.

Vehicle VIN Info

VIN Pattern1V2FR2CA*PC******
Gross Vehicle Weight RatingClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
ManufacturerVOLKSWAGEN GROUP OF AMERICA, INC.
MakeVOLKSWAGEN
ModelAtlas 4Motion
Model Year2023
TrimSEL Premium R-Line
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine Model3.6 FSI
Engine ManufacturerVolkswagen
Engine HP276
Engine KW205.813
Engine Displacement (L)3.6
Engine Displacement (CC)3600
Engine Displacement (CI)219.685
Other Engine InfoTest Group: PVGAT03.6VAS / Emis. Std.: Tier 3 BIN 70 LEV3 ULEV70
Primary Fuel TypeGasoline
Transmission StyleAutomatic
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air Bags1st Row (Driver and Passenger)
Seat BeltsManual
Other Restraint System InfoSeat Belt: All Positions / Active-Dr/Pass & Advanced Front Airbags
Plant CityCHATTANOOGA
Plant StateTENNESSEE
Plant CountryUNITED STATES (USA)
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