The clock spring assembly on my vehicle failed. In may 2023 volkswagen of america issued an extended warranty coverage notice for the part. After doing some research and determining the part failure, i called my local vw dealer to report the problem. They told me they would be happy to schedule an appointment to look at my vehicle but they could not schedule my vehicle for service for at least a month. Considering this issue to be an extreme safely issue and realizing i did not want to drive around in my vehicle for over a month without air bag protection, i had my vehicle repaired at an independent service facility. I have had several communications with vw of america (attached) and they refuse to reimburse me for this repair.
| VIN Pattern | 3VWH17AU*HM****** |
| Manufacturer | VOLKSWAGEN DE MEXICO SA DE CV |
| Make | VOLKSWAGEN |
| Model | Golf Alltrack |
| Model Year | 2017 |
| Series | 1.8 TSI Alltrack S,SE |
| Body Class | Wagon |
| Vehicle Type | PASSENGER CAR |
| Engine Manufacturer | VW |
| Engine HP | 170 |
| Engine KW | 126.769 |
| Engine Displacement (L) | 1.8 |
| Engine Displacement (CC) | 1800 |
| Engine Displacement (CI) | 109.843 |
| Other Engine Info | Gasoline(50-st);Emissions Certification Test Group:HVGAV02.0APA Federal/California Emission Standard:IntT3 Bin 20/LEVII PZEV |
| Primary Fuel Type | Gasoline |
| Transmission Style | Automatic |
| Tire Pressure Monitoring System (TPMS) | Indirect |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st Row (Driver and Passenger) |
| Curtain Air Bags | 1st Row (Driver and Passenger) |
| Seat Belts | Manual |
| Other Restraint System Info | Advanced Front Airbags |
| Plant City | PUEBLA |
| Plant Country | MEXICO |