2022 Volvo XC60 - ELECTRICAL SYSTEM and UNKNOWN OR OTHER Failure Complaint (#b0cb96)

2022 Volvo XC60

  • Date of Incident: Apr-01, 2023
  • Date complaint filed: May-01, 2024
  • Failed components: ELECTRICAL SYSTEM and UNKNOWN OR OTHER

What component or system failed or malfunctioned, and is it available for inspection upon request? -the backup camera system fails to respond intermittently. Often times the screen will remain black for several seconds while backing up before the screen shows any picture. Other times it will come on, and then flash to black while you are backing up. This is a major hazard should a child run/walk behind a car, when this occurs. I'm hoping others have expressed this problem so action can be taking. How was your safety or the safety of others put at risk? -since backup cameras are a federal requirement since 5/2018. The failure to function on these new cars i find to be unacceptable. Even more so given that volvo is supposed to be a brand dedicated to safety. Has the problem been reproduced or confirmed by a dealer or independent service center? -indirectly yes, the volvo dealership acknowledged that the new google system is slow to respond at times. But they said a new software update would fix it. I have found this to not be the case and it seems to be happening more frequently now. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -yes by the dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -no

Vehicle VIN Info

VIN PatternYV4L12RL*N1******
Drive TypeAWD/All-Wheel Drive
Gross Vehicle Weight RatingClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
ManufacturerVOLVO CAR CORPORATION
MakeVOLVO
ModelXC60
Model Year2022
TrimInscription
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ModelB4204T (MHEV)
Engine HP247
Engine KW184.188
Engine Displacement (CC)2000
Engine Displacement (CI)122.047
Other Engine InfoVehicle Engine Availability: XC60 B5 (FWD/AWD) / Top Speed: 5400 RPM
Primary Fuel TypeGasoline
Electrification LevelMild HEV (Hybrid Electric Vehicle)
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Lane Departure WarningStandard
Lane Keep SystemStandard
Forward Collision WarningStandard
Advanced Automatic Collision NotificationStandard
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Indirect
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Knee Air BagsDriver Seat Only
Side Air Bag1st Row (Driver and Passenger)
Curtain Air Bags1st and 2nd Rows
Seat BeltsManual
Other Restraint System Info3 point seatbelt on all designated seating positions / Seat mounted side airbags (1st row), Inflatable curtain (1st & 2nd row)
Lower Beam Headlamp Light SourceLED
Semiautomatic Headlamp Beam SwitchingStandard
Plant Company NameTorslanda Plant
Plant CityTORSLANDA
Plant CountrySWEDEN
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