2020 Acura TLX - SEAT BELTS Failure Complaint (#b0bf8c)

2020 Acura TLX

• Date of Incident: Mar-05, 2024
• Date complaint filed: Apr-16, 2024
• Failed components: SEAT BELTS

The contact owns a 2020 acura tlx. The contact stated that his daughter was driving and was stopped at a traffic signal when the signal turned green, the vehicle in front began to move forward but abruptly stopped. The contact's daughter crashed into the rear bumper of the vehicle at approximately 2 mph. The seat belt pre-tensioner was activated on the driver's side seat belt. The contact stated that his daughter was not aware of any warning lights. The contact stated that his daughter was unhurt, the other vehicle drove away with no damage. The police were not at the scene. The contact stated that his daughter was pinned in the seat by the seat belt but was able to unbuckle. She then turned the hazard lights on. The contact stated that he arrived and he saw that the hazard lights were dim and when he attempted to start the vehicle it was not starting. The contact had the vehicle towed to a collision center. The contact stated that the collision repair shop diagnosed and determined that the driver's side seat belt needed to be replaced, however, the parts (part number: 04818tz3a01zc) were not available. The contact stated that he contacted a local dealer to source the part and was told the part was unavailable. The vehicle was not repaired. The manufacturer was informed. The failure mileage was unknown.

Vehicle VIN Info