2017 Buick ENCORE - TIRES Failure Complaint (#b0c44d)

2017 Buick ENCORE

  • Date of Incident: Apr-18, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: TIRES

P215/55r18 94h m+s nothing has happened yet, but we need to get all new tires! When we got these [xxx] they were 80,000 mile tires. The mileage on our car when installed was 33,231 and is now 74,434, so no where near 80,000 miles. There are cracks all around all 4 tires l front the worst, on the sidewall by the tread! We have only been back to sams once for rotation etc. , because it is 20 miles away, so we do it locally at our buick dealership, or the les schwab tire store every 3500 miles. Needless to say we will not be going back to sams to get tires, ever again! I seriously have never seen tires so bad, and there isn't any recall on them. I know there are 5 complaints about these tires, at least the goodyear assurance maxlife! One comment from a sams in kingston, ny was that, "that was the 19th one with the same problem". This was on the inner sidewall, and mine is on the outside, but i cannot see the inside, it probably looks the same! We hadn't noticed until the dealership pointed it out when they serviced the car. Sams, where we got them won't do anything, saying it is weather related cracking????? Seriously, i have never had a tire that looks like these do! As you can see from the photos attached, that there should have been enough tread to get us through the summer, but they are not safe! Just glad nothing has happened! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

Vehicle VIN Info

VIN PatternKL4CJESB*HB******
Drive TypeAWD/All-Wheel Drive
Gross Vehicle Weight RatingClass 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)
ManufacturerGENERAL MOTORS LLC
MakeBUICK
ModelEncore
Model Year2017
SeriesPreferred
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Top Speed (MPH)120
Base Price24365
Engine ModelLUV MFI, VVT: Variable Valve Timing, ALUM, E85 MAX
Engine ManufacturerGME
Engine Displacement (L)1.4
Engine Displacement (CC)1400
Engine Displacement (CI)85.4332
Primary Fuel TypeGasoline
Transmission StyleAutomatic
Wheelbase - Short100.6
Brake System TypeHydraulic
Electronic Stability ControlStandard
Traction ControlStandard
Advanced Automatic Collision NotificationStandard
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Knee Air Bags1st Row (Driver and Passenger)
Side Air Bag1st and 2nd Rows
Curtain Air BagsAll Rows
Seat BeltsManual
Semiautomatic Headlamp Beam SwitchingStandard
Plant Company NameGM Korea
Plant CityBUPYEONG
Plant CountrySOUTH KOREA
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