2021 Chrysler PACIFICA HYBRID - ELECTRICAL SYSTEM and HYBRID PROPULSION SYSTEM Failure Complaint (#b01ab4)

2021 Chrysler PACIFICA HYBRID

  • Date of Incident: Apr-15, 2023
  • Date complaint filed: Aug-28, 2023
  • Failed components: ELECTRICAL SYSTEM and HYBRID PROPULSION SYSTEM

The contact owns a 2021 chrysler pacifica hybrid. The contact stated while driving 70 mph, the vehicle inadvertently lost motive power before stalling. The contact was able to safely coast to the shoulder of the roadway. After restarting the vehicle, the vehicle seemed to return to normal functionality. The service battery system warning light was illuminated. The vehicle was taken to the dealer, who related the failure to nhtsa campaign number: 23v010000 (electrical system, hybrid propulsion system) but the vin was not included. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 46,000.

Vehicle VIN Info

VIN Pattern2C4RC1S7*MR******
Drive TypeFWD/Front-Wheel Drive
Gross Vehicle Weight RatingClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
ManufacturerFCA CANADA INC.
MakeCHRYSLER
ModelPacifica
Model Year2021
SeriesHybrid Limited
Body ClassMinivan
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ConfigurationV-Shaped
Engine ManufacturerFCA
Engine HP260
Engine KW89
Engine Displacement (L)3.6
Engine Displacement (CC)3600
Engine Displacement (CI)219.685
Primary Fuel TypeElectric
Electrification LevelPHEV (Plug-in Hybrid Electric Vehicle)
Transmission StyleAutomatic
Brake System TypeHydraulic
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Rear Visibility SystemStandard
Rear Cross Traffic AlertStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Side Air BagAll Rows
Seat BeltsManual
Lower Beam Headlamp Light SourceLED
Plant Company NameWINDSOR ASSEMBLY
Plant CityWINDSOR
Plant StateONTARIO
Plant CountryCANADA
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