The contact owns a 2019 chrysler pacifica hybrid. The contact stated while driving approximately 35 mph, and ascending a medium grade in the road, the contact heard a "pinging" sound and the "stop safely - vehicle will shut off soon" warning light and a turtle symbol and the check engine warning light was illuminated. The vehicle lost motive power but was able to drive to the side of the road and shut off the vehicle. The contact stated that she was able to restart the vehicle, but the check engine warning light and the turtle symbol remained illuminated. The contact turned off and restarted the vehicle, and only the check engine warning light was illuminated. The contact was able to drive to her destination. The contact had previously received notification of nhtsa campaign number: 23v010000 (electrical system, hybrid propulsion system) and the recall repair was completed at a local dealer. The contact had not taken the vehicle to a local dealer or independent mechanic for the recent failure. The vehicle was diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000.
| VIN Pattern | 2C4RC1N7*KR****** |
| Gross Vehicle Weight Rating | Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) |
| Manufacturer | FCA CANADA INC. |
| Make | CHRYSLER |
| Model | Pacifica |
| Model Year | 2019 |
| Series | Hybrid Limited |
| Trim | PHEV |
| Body Class | Minivan |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Configuration | V-Shaped |
| Engine Manufacturer | FCA |
| Engine HP | 260 |
| Engine KW | 89 |
| Engine Displacement (L) | 3.6 |
| Engine Displacement (CC) | 3600 |
| Engine Displacement (CI) | 219.685 |
| Primary Fuel Type | Electric |
| Electrification Level | PHEV (Plug-in Hybrid Electric Vehicle) |
| Brake System Type | Hydraulic |
| Electronic Stability Control | Standard |
| Traction Control | Standard |
| Blind Spot Monitoring System | Standard |
| Rear Visibility System | Standard |
| Daytime Running Light | Standard |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Keyless Ignition | Standard |
| Auto Reverse System | Standard |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | All Rows |
| Seat Belts | Manual |
| Plant Company Name | WINDSOR ASSEMBLY |
| Plant City | WINDSOR |
| Plant State | ONTARIO |
| Plant Country | CANADA |