A software update to the sync 3 system was sent out to my vehicle after the update took place the radio system as well as navigation, backup camera, and self parking all failed to work. And the system never turned back on again. After diagnosis from ford dealership it was declared that the apim needs to be replaced. I tried to voice my problem to ford corporate via phone calls, emails, and letter and they did not acknowledge that the problem was from the update.
| VIN Pattern | 1FMCU9DZ*LU****** |
| Drive Type | 4WD/4-Wheel Drive/4x4 |
| Gross Vehicle Weight Rating | Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg) |
| Manufacturer | FORD MOTOR COMPANY, USA |
| Make | FORD |
| Model | Escape |
| Model Year | 2020 |
| Series | Titanium FHEV |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Configuration | In-Line |
| Engine Manufacturer | Ford |
| Engine Displacement (L) | 2.5 |
| Engine Displacement (CC) | 2500 |
| Engine Displacement (CI) | 152.559 |
| Primary Fuel Type | Gasoline |
| Electrification Level | Strong HEV (Hybrid Electric Vehicle) |
| Transmission Style | Automatic |
| Brake System Type | Hydraulic |
| Electronic Stability Control | Standard |
| Traction Control | Standard |
| Blind Spot Monitoring System | Standard |
| Rear Visibility System | Standard |
| Rear Cross Traffic Alert | Standard |
| Daytime Running Light | Standard |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Keyless Ignition | Standard |
| Auto Reverse System | Standard |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Knee Air Bags | Driver Seat Only |
| Side Air Bag | 1st and 2nd Rows |
| Seat Belts | Manual |
| Lower Beam Headlamp Light Source | LED |
| Plant Company Name | Louisville Assembly |
| Plant City | LOUISVILLE |
| Plant State | KENTUCKY |
| Plant Country | UNITED STATES (USA) |