2024 Genesis GV80 - ELECTRICAL SYSTEM Failure Complaint (#b06eff)

2024 Genesis GV80

  • Date of Incident: Dec-30, 2023
  • Date complaint filed: Dec-30, 2023
  • Failed components: ELECTRICAL SYSTEM

Defective software issue that has not been corrected since owner took possession of vehicle. Customer/client is told to deal with the engineering dept. At genesis corporate and it is out of the hands of the dealer. The software effects a lot of moving parts and safety features within vehicle, i feel the vehicle cannot be trusted. No one follows up from dealer to national customer service for the brand. They need accountability immediately.

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