I took in my 2016 Hyundai Sonata to Anaheim Hyundai in California for 60,000 mile service. The Sonata was having power steering issues where time to time the power steering would go out. I bought the extended warranty so it was cover under the warranty but Hyundai stop making these parts according to the dealership. I don't understand how Hyundai can stop making a power steering parts to Sonata models from 2016-2019 when there are so many on the road with potential power steering safety issues. I was told by the dealership there are so many issues with these Sonata's, the power steering parts are hard to find. They had no idea if they could get OEM parts or even find after market parts. I was originally told on [XXX] when we took the car in it would take 2 to 3 days now two and half weeks later they have changed their story to "not sure when they are going to get the part" I don't understand how this was not a recall from Hyundai similar to Hyundai Sonata recall in 2016 for Sonata's made in 2010-2011. It appears Hyundai has multiples models with power steering issues and yet they stop making the parts, why? I would like someone at NHTSA to review the power steering failures that may or may not be being reported by Hyundai dealerships. Just trying to get the car fixed since my son drives it. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
VIN Pattern | 5NPE24AF*GH****** |
Manufacturer | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC (HATCI) |
Make | HYUNDAI |
Model | Sonata |
Model Year | 2016 |
Series | SE / SE w/Popular Pkg / Eco / Eco w/Tech Pkg |
Body Class | Sedan/Saloon |
Vehicle Type | PASSENGER CAR |
Engine Model | DOHC GDI THETA-II |
Engine Configuration | In-Line |
Engine Displacement (L) | 2.4 |
Engine Displacement (CC) | 2400 |
Engine Displacement (CI) | 146.457 |
Primary Fuel Type | Gasoline |
Tire Pressure Monitoring System (TPMS) | Direct |
Front Air Bags | 1st Row (Driver and Passenger) |
Side Air Bag | 1st Row (Driver and Passenger) |
Curtain Air Bags | 1st and 2nd Rows |
Seat Belts | Manual |
Plant Company Name | Hyundai Motor Manufacturing Alabama |
Plant State | ALABAMA |
Plant Country | UNITED STATES (USA) |