2021 Infiniti QX50 - WHEELS Failure Complaint (#b029f8)

2021 Infiniti QX50

  • Date of Incident: Jul-24, 2023
  • Date complaint filed: Sep-17, 2023
  • Failed components: WHEELS

07/24/2023 purchased car, drove approximately ten miles tire pressure sensor light appeared on dash screen and individual tire pressure reading not available. Notified dealership, appointment scheduled for the next day at goodyear service center 07/25/2023 good year reset sensors. Drove approximate 10 miles, tire pressure light reappeared. Returned to good year, sensor replaced with new sensor. Once again after driving 10 miles, tire pressure sensor light reappeared. Notified good year and carmax. Good year offered for me to return to service and they would order sensor from local infiniti dealership and try install new sensor, once sensor available. 07/28/2023 car taken to local infiniti dealership, dealership reset sensor setting. Same outcome after driving ten miles, tire pressure sensor light appeared. Notified dealership. Return appointment provided. 08/11/2023 return to infiniti dealership. Unable to be seen do to staff storage. Return appointment provided. Tire pressure sensor light still appearing in dash and no individual tire pressure readings registering 08/14/2023 returned to dealership, sensor changed recalculated. Drove car ten miles, tire pressure sensor light appeared and still no individual tire pressure readings registering. Called dealership, spoke with service advisor, discussed bringing car back and leaving it for further inspection. I declined offer. Spoke with carmax, discussed issue and informed them that i will return car 08/18/2023 car returned to carmax. Provided manger with written info from infiniti dealership.

Vehicle VIN Info

VIN Pattern3PCAJ5AA*MF******
Drive Type4x2
Gross Vehicle Weight RatingClass 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)
Model Year2021
TrimGrade Pure
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Engine Displacement (CC)2000
Engine Displacement (CI)122.047
Primary Fuel TypeGasoline
Transmission StyleContinuously Variable Transmission (CVT)
Wheelbase - Short110.20
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Lane Departure WarningStandard
Forward Collision WarningStandard
Advanced Automatic Collision NotificationStandard
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Knee Air Bags1st Row (Driver and Passenger)
Side Air Bag1st and 2nd Rows
Curtain Air Bags1st and 2nd Rows
Seat BeltsManual
Other Restraint System Info1st Row 3-Point Manual Belts / 2nd Row outboard 3-Point Manual Belts / 2nd Row center 3-Point Manual Belts
Lower Beam Headlamp Light SourceLED
Semiautomatic Headlamp Beam SwitchingStandard
Plant Company NameCOMPAS
Plant CountryMEXICO
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