2019 Infiniti QX50 - ENGINE and POWER TRAIN Failure Complaint (#b0b17c)

2019 Infiniti QX50

  • Date of Incident: Mar-24, 2024
  • Date complaint filed: Mar-27, 2024
  • Failed components: ENGINE and POWER TRAIN

About five months ago, while driving on the highway, the care would say it's in drive, but sounded like it couldn't get out of 1st gear and i'd get high rpms. Thankfully there was stop-and-go traffic and i didn't have to exit pull off the highway or hit high speeds. I exited at the next exit and, as soon as the car stopped, it wasn't possible to get it into gear. Eventually the car started and i was able to get into gear and drive it using manual drive mode. Once at the dealership we were told it was a bad vcr and they needed to replace that to get it going. That was around 38,000 miles. This most recent incident, i had just gotten onto the highway when i started to hear a low whiney noise when pressing the accelerator. I only had a few miles till my exit and decided to continue, thinking it might just be debris or something. After exiting, i literally rolled into the gas station because the car, despite being in drive, was not in gear. The car stalled and i couldn't get it started, or i could get it started, but it refused to go to neutral to allow me to push it out of the way. Eventually, the car started and i was able to put it into drive. Thinking it was the same issue, i planned to drive it the 2 miles home. I made it to the first traffic light and the car turned off, leaving the me stranded in the middle lane of the road. I called the police and tow trucks to come help me get the car moved (no one knows how to put the car into an emergency neutral position including the 2 officers, 4 tow truck drivers and an infiniti mechanic that was driving by). Eventually the tow truck came and i was able to drop it off at the dealership, who have told me there is "a chunk of bearing material in pan with copper particulates. " i'm currently around 40,000 miles.

Vehicle VIN Info

VIN Pattern3PCAJ5M1*KF******
Drive Type4x2
Gross Vehicle Weight RatingClass 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)
ManufacturerNISSAN NORTH AMERICA, INC.
MakeINFINITI
ModelQX50
Model Year2019
Body ClassCrossover Utility Vehicle (CUV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine Displacement (CC)2000
Engine Displacement (CI)122.047
Primary Fuel TypeGasoline
Front Air Bags1st Row (Driver and Passenger)
Knee Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air Bags1st and 2nd Rows
Seat BeltsManual
Other Restraint System InfoDriver and passenger frontal air bags, 3-point manual belts, side air bags, curtain side air bags and knee air bags 2nd row outboard 3-point manual belts and curtain side air bags, 2nd row center 3-point manual belts
Plant Company NameCOMPAS
Plant CityAGUASCALIENTES
Plant CountryMEXICO
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