2022 Jeep GRAND CHEROKEE - ELECTRICAL SYSTEM, ENGINE, and STEERING Failure Complaint (#b0b0e6)

2022 Jeep GRAND CHEROKEE

  • Date of Incident: Dec-06, 2023
  • Date complaint filed: Mar-26, 2024
  • Failed components: ELECTRICAL SYSTEM, ENGINE, and STEERING

Most dashboard electronics failed and are available for inspection steering wheel red light symbol came on and i lost power steering! Red triangle safety symbol turned on hybrid electric vehicle failure abs brake symbol, loss of brakes hybrid service light engine service symbol red battery light symbol, battery power unavailable while driving the speed limit (25mph) in my village with pedestrians crossing the street and traffic around me, the jeep 4xe experienced a cascading electronic failure with the power steering; brakes; engine power and most electronic functions with the dashboard lighting up every symbol on the screen. I lost complete control in order to regain control of the moving vehicle, i had to force the steering wheel to turn into a handicap space in front of me while attempting to brake at the same time. I was able to avoid the pedestrians and cars around me as well as the parked car next to me, without causing any damage to myself or those in the vicinity. If i was traveling on the freeway, loading onto my local ferry or driving on a major highway or freeway onramp, my life and the life of those around me would have been in serious jeopardy because i lost complete control of the jeep. Jeep fca arranged to tow the car to the jeep dealer who inspected the vehicle, downloaded the computer data, examined the report, confirmed the multiple problems and repaired the vehicle with a detailed description of the problems they encountered. Prior to the complete failure of the 4xe, there were no warning lamps, messages, or other symptoms or any indication of any kind of the impending crisis and near disaster. So far, there have been a total of four recalls. Two have been addressed, with the third to be serviced tomorrow and the fourth without parts avaible to keep the wheels from falling off. I have receipts but could not upload them. I'm happy to mail them to you thank you for your assistance

Vehicle VIN Info

VIN Pattern1C4RJYE6*N8******
Drive Type4WD/4-Wheel Drive/4x4
Gross Vehicle Weight RatingClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
ManufacturerFCA US LLC
MakeJEEP
ModelGrand Cherokee
Model Year2022
SeriesSummit 4XE
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ConfigurationIn-Line
Engine ManufacturerFCA
Engine HP375
Engine KW279.638
Engine Displacement (CC)2000
Engine Displacement (CI)122.047
Primary Fuel TypeElectric
Electrification LevelPHEV (Plug-in Hybrid Electric Vehicle)
Transmission StyleAutomatic
Brake System TypeHydraulic
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Lane Departure WarningStandard
Lane Keep SystemStandard
Forward Collision WarningStandard
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Side Air BagAll Rows
Seat BeltsManual
Lower Beam Headlamp Light SourceLED
Semiautomatic Headlamp Beam SwitchingStandard
Plant Company NameMack Assembly
Plant CityDETROIT
Plant StateMICHIGAN
Plant CountryUNITED STATES (USA)
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