2023 Jeep GRAND CHEROKEE - SUSPENSION and STEERING Failure Complaint (#b0b11a)

2023 Jeep GRAND CHEROKEE

  • Date of Incident: Mar-01, 2024
  • Date complaint filed: Mar-27, 2024
  • Failed components: SUSPENSION and STEERING

The contact leased a 2023 jeep grand cherokee. The contact was recently notified of nhtsa campaign number: 24v132000 (suspension, steering) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool showed no open recall.

Vehicle VIN Info

VIN Pattern1C4RJHAG*P8******
Drive Type4WD/4-Wheel Drive/4x4
Gross Vehicle Weight RatingClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
ManufacturerFCA US LLC
MakeJEEP
ModelGrand Cherokee
Model Year2023
SeriesLaredo / Altitude
TrimWL
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ConfigurationV-Shaped
Engine ManufacturerFCA
Engine HP295
Engine KW219.982
Engine Displacement (L)3.6
Engine Displacement (CC)3600
Engine Displacement (CI)219.685
Primary Fuel TypeGasoline
Brake System TypeHydraulic
Front Air Bags1st Row (Driver and Passenger)
Side Air BagAll Rows
Seat BeltsManual
Plant Company NameMack Assembly
Plant CityDETROIT
Plant StateMICHIGAN
Plant CountryUNITED STATES (USA)
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