2022 Jeep GRAND CHEROKEE - SUSPENSION Failure Complaint (#b0b154)

2022 Jeep GRAND CHEROKEE

• Date of Incident: Mar-27, 2024
• Date complaint filed: Mar-27, 2024
• Failed components: SUSPENSION

I am writing to provide feedback and express my concerns about the safety and reliability of my 2022 jeep grand cherokee l. Over the last 12 months, my vehicle has been subject to three recalls, including a severe safety recall involving the potential for the upper control arm (uca) to separate from the knuckle, and a failed rear differential. The most recent recall, announced on february 28, has been particularly troubling, as it has rendered my vehicle unsafe to drive or rent out, directly impacting my livelihood as i use this vehicle exclusively for turo rentals. It has been over 30 days since the announcement of the recall, and i have received no indication of when the necessary repairs will be made available. A timeline for resolution exceeding 30 days for such a significant safety recall and the absence of interim support measures from the manufacturer has left me in a precarious position, both financially and in terms of vehicle safety. I am concerned about the frequency of recalls and the severity of the issues identified in such a new vehicle. Additionally, the extended period without a resolution or clear communication from the manufacturer exacerbates these concerns. I kindly request that nhtsa investigate the handling of this and previous recalls for the 2022 jeep grand cherokee l to ensure that consumer safety and communication are adequately prioritized. Thank you for your attention to these matters. I trust that the nhtsa will take the necessary steps to address these concerns and improve the recall process for the safety and benefit of all consumers. Sincerely,

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