2024 Lexus NX - ELECTRICAL SYSTEM Failure Complaint (#b0b4f6)

2024 Lexus NX

  • Date of Incident: Mar-17, 2024
  • Date complaint filed: Apr-02, 2024
  • Failed components: ELECTRICAL SYSTEM

The drivers side door (light at the bottom of the door) sparked and then the door went up in flames. At that point the electricity in the car ceased to work. The car is available for inspection at the dealership where we had it towed. If the door was closed and there was someone in the car when it happened then they would have gotten burned or worse. Our insurance company is investigating and lexus has been taking their time and helpful in the matter. Fire department checked out the car at the time and said the wires in the door were very hot after putting out the fire. There were no symptoms or warnings prior to this happening.

Vehicle VIN Info

VIN Pattern2T2GKCEZ*RC******
Drive Type4WD/4-Wheel Drive/4x4
Gross Vehicle Weight RatingClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
ManufacturerTOYOTA MOTOR MANUFACTURING CANADA
MakeLEXUS
ModelNX
Model Year2024
Series25 Series
TrimPremium
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ModelA25A-FXS, 5NM+4NM
Engine ConfigurationIn-Line
Engine HP189
Engine KW140.937
Engine Displacement (L)2.5
Engine Displacement (CC)2500
Engine Displacement (CI)152.559
Other Engine InfoPORT+DIRECT, L4
Primary Fuel TypeGasoline
Electrification LevelHEV (Hybrid Electric Vehicle) - Level Unknown
Front Air Bags1st Row (Driver and Passenger)
Knee Air BagsDriver Seat Only
Side Air Bag1st Row (Driver and Passenger)
Curtain Air Bags1st and 2nd Rows
Seat BeltsManual
Other Restraint System InfoSEAT BELT: All seats
Plant Company NameToyota Motor Manufacturing, Canada, Inc.
Plant CityCAMBRIDGE
Plant StateONTARIO
Plant CountryCANADA
Comparison List:
Comparison list is empty, please add cars.