2018 Lexus RX - FUEL/PROPULSION SYSTEM Failure Complaint (#b0aa1d)

2018 Lexus RX

  • Date of Incident: Mar-15, 2024
  • Date complaint filed: Mar-17, 2024
  • Failed components: FUEL/PROPULSION SYSTEM

Two days ago, upon entering our vehicle, there was a smell of gasoline as we drove. Our fuel guage wend from 1/4 tank to empty in minutes. I pulled into a gas station and when attached the nozzle, gas entering the tank was pouring out from underneath. I drove the car to the venue we were headed to and parked on a dirt/gravel spot so as to limit fuel runoff to nearby vehicles. We had the vehicle towed to bob tyler toyota, the nearest lexus type service center. I called service at lexus of mobile and the employer stated that there are no recalls. The free flowing fuel endangered not only my and my wife but anyone around the vehicle. No warning lights whatsoever. The tow driver concurred that fuel was pouring until the tank was emptied. I have not been contacted by the service department thus far.

Vehicle VIN Info

VIN PatternJTJGZKCA*J2******
Drive Type4x2
Gross Vehicle Weight RatingClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
ManufacturerTOYOTA MOTOR CORPORATION
MakeLEXUS
ModelRX
Model Year2018
SeriesGYL25L/GGL25L/GGL20L/GYL26L/GGL21L/GGL26L
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Base Price43470.00
Engine Model2GR-FKS
Engine ConfigurationV-Shaped
Engine HP295
Engine KW219.982
Engine Displacement (L)3.5
Engine Displacement (CC)3500
Engine Displacement (CI)213.583
Other Engine InfoPORT+DIRECT
Primary Fuel TypeGasoline
Transmission StyleAutomatic
Wheelbase - Short109.80
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemOptional
Lane Departure WarningStandard
Lane Keep SystemStandard
Forward Collision WarningStandard
Advanced Automatic Collision NotificationStandard
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Knee Air BagsDriver Seat Only
Side Air Bag1st and 2nd Rows
Curtain Air BagsAll Rows
Seat BeltsManual
Semiautomatic Headlamp Beam SwitchingStandard
Plant Company NameToyota Motor Kyushu, Inc.
Plant CityMIYAWAKA
Plant StateFUKUOKA
Plant CountryJAPAN
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