Head cracked at just under 49,000. Oil dripping on exhaust entering cabin continuously. This issue was identified by mazda to dealers in 2021 via mazda tsb sa-031/21. Despite having our vehicle serviced multiple times at the puyallup mazda dealership after that date, no mention was made of this noted defect. We drove for about a month inhaling the petroleum fumes often thinking it was from trucks ahead of us on road. Dealership replaced the head assembly but since car was 4 months out of warranty (we are the original owners having purchased it new from this dealership) the dealership insisted on charging us for repairs. We've been breathing fumes from a known issue and others may be as well due to faulty manufacturing the manufacturer and dealer refuse to take full responsibility for. What is clearly a defect.
VIN Pattern | JM3KFBDM*J0****** |
Drive Type | 4WD/4-Wheel Drive/4x4 |
Gross Vehicle Weight Rating | Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg) |
Manufacturer | MAZDA MOTOR CORPORATION |
Make | MAZDA |
Model | CX-5 |
Model Year | 2018 |
Trim | Grand Touring |
Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
Engine Model | PY Cylinder Deactivation |
Engine Configuration | In-Line |
Engine Manufacturer | Mazda |
Engine HP | 187 |
Engine KW | 139.446 |
Engine Displacement (L) | 2.5 |
Engine Displacement (CC) | 2500 |
Engine Displacement (CI) | 152.559 |
Primary Fuel Type | Gasoline |
Transmission Style | Automatic |
Electronic Stability Control | Standard |
Traction Control | Standard |
Blind Spot Monitoring System | Standard |
Rear Visibility System | Standard |
Daytime Running Light | Standard |
Tire Pressure Monitoring System (TPMS) | Direct |
Keyless Ignition | Standard |
Front Air Bags | 1st Row (Driver and Passenger) |
Side Air Bag | 1st Row (Driver and Passenger) |
Curtain Air Bags | 1st and 2nd Rows |
Seat Belts | Manual |
Plant Company Name | Mazda Motor Corporation |
Plant City | HIROSHIMA |
Plant Country | JAPAN |